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Support that drives your business forward

Efficient logistics and delivery solutions are the backbone of your business. Our dedicated customer service team is here to ensure smooth operations, whether you need help managing bulk shipments, tracking packages or resolving delivery issues.

A picture of two customer service representatives.
A picture of two customer service representatives.

Support that drives your business forward

Efficient logistics and delivery solutions are the backbone of your business. Our dedicated customer service team is here to ensure smooth operations, whether you need help managing bulk shipments, tracking packages or resolving delivery issues.

Contact us

    Reach us by email

    Send your inquiries to aptarnavimas@smartposti.com

    Call our business client service team

    Available Monday to Friday, 8:00–18:00, and Saturday 10:00–14:00.

Start building your business with us

Reach us through the form below or via email at aptarnavimas@smartposti.com.

Become a business customer

    A customer at a SmartPosti locker.

    Damaged parcel?

    If the courier identifies parcel damage before delivery, we make it easy for you to file a claim. The courier submits a report, and the customer decides to accept or refuse the parcel, saving you unnecessary return costs.

    A SmartPosti Locker.

    Leverage our extensive network

    Use our service point map to access an extensive network of parcel lockers and pick-up points, ensuring convenient deliveries for your customers.

    A smiling customer at a SmartPosti locker.

    Track a parcel

    Stay informed about your shipments in real time. Use our tracking tool to monitor their status and get precise delivery updates for your customers.

SmartPosti UAB

Pirklių g. 5, LT-02300 Vilnius, Lithuania +37070055009 aptarnavimas@smartposti.com

Reg nr: 110883051 VAT nr: LT108830515

Bank details:

SEB Helsinki Branch IBAN: FI5233010001358092 BIC: ESSEFIHX

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